T21

Switching between Fahrenheit / Celsius

Long tap the “Temperature +
and -” buttons simultaneously for a few seconds.

No response when powered

1. Ensure the socket’s
powered.
2. Plug the machine in well.
If in vain, please reach customer service.

Food's not cooked, cool frying basket

Ensure the runtime’s long
enough. If the food’s still not cooked thoroughly, please reach customer
service.

Touch display not responding

Unplug the air fryer and
restart it.
If in vain, please reach customer service.

Display shows "OFF"

Unplug the air fryer and
restart it.
If in vain, please reach customer service.

Error code E1/E2

It’s the normal protection
mechanism of NTC. Please unplug the air fryer and restart it.
If in vain, please reach customer service.

Error code E4

Leave enough room for heat
dissipation. Power the machine off. Let it cool and restart it.

Shows "3 bars"

1. If the machine functions
well and shows bars when the basket’s pulled out. Please restart the machine.
2. If it shows bars right after being powered on, please reach customer
service.

The back air outlet does not ventilate

1. If the fan blades are
stuck, please rearrange them.
2. If powered on, but the motor does not work, please reach customer service.

Fan blades noise

Please rearrange them.

Plastic smell

1. It’s normal for a new
machine, and there’s no harm. After some use, the smell would disappear.
2. Check if there’s sol around the heating pipe. If so, please reach customer
service.